SEND: Why People Email So Badly and How to Do It Better Vendor Code_V0716 Over decades of consulting with

Over decades of consulting with corporations and the people who run them and 30 years teaching MBA students the nuances of organisational power

When reckless desire overtakes them

Yet as she tries to do right for her family

When new boyfriend Jack stands her up at the airport

A lone hunter discovers the remains of a woman in North Dakota's Badlands

SEND: Why People Email So Badly and How to Do It Better Vendor Code_V0716 Over decades of consulting withSendthe classic guide to email for office and homehas become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the emotional